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  • Dynamics 365 Customer Service Enterprise (NCE)
    Dynamics 365 Customer Service Enterprise (NCE)

    Dynamics 365 Customer Service Enterprise (NCE): Optimieren Sie Ihren Kundendienst In der heutigen Geschäftswelt ist ein effizienter und reaktionsschneller Kundendienst entscheidend für den Erfolg. Dynamics 365 Customer Service Enterprise (NCE) bietet Unternehmen eine leistungsstarke Plattform, um den Kundenservice auf die nächste Stufe zu heben. Diese umfassende Lösung nutzt KI-gestützte Tools und integrierte Funktionen, um Ihre Serviceprozesse zu transformieren, die Produktivität Ihrer Mitarbeiter zu steigern und die Zufriedenheit Ihrer Kunden zu maximieren. Vorteile von Dynamics 365 Customer Service Enterprise (NCE) Effiziente Problemlösung: Nutzen Sie Copilot in Dynamics 365, um Probleme schnell zu diagnostizieren, zu beheben und maßgeschneiderte Antworten für Ihre Kunden zu erstellen. Optimierte Agent-Unterstützung: Verbessern Sie die Arbeitsabläufe Ihrer Agents mit Funktionen wie Standpunktanalyse, automatischen Übersetzungen und KI-gestützten Knowledge-Artikeln. Erhöhte First-Call-Lösungsrate: Steigern Sie die Anzahl erfolgreich gelöster Anfragen beim ersten Kontakt durch KI-basiertes Routing, das Anfragen an den bestgeeigneten Agent weiterleitet. Integration und Zusammenarbeit: Vernetzen Sie Experten, die ähnliche Fälle gelöst haben, und ermöglichen Sie eine effiziente Zusammenarbeit über Microsoft Teams. Selbstbedienungsoptionen für Ihre Kunden Echtzeit-Problemlösung: Setzen Sie KI-gesteuerte, konversationsorientierte Bots ein, um Kundenprobleme in Echtzeit zu lösen. Automatisierte Interaktionen: Beschleunigen Sie die Problemlösung durch menschenähnliche, generative KI-gestützte Sprachantworten. Erhöhte Produktivität: Automatisieren Sie Routineaufgaben und komplexe Transaktionen, um den Arbeitsaufwand Ihrer Agents zu reduzieren. Community-Portale: Fördern Sie den Wissensaustausch und die Zusammenarbeit durch personalisierte Portale für Kunden und Mitarbeiter. Optimierung der Serviceabläufe Omnichannel Insights: Greifen Sie auf ein zentrales Dashboard zu, das KI-gesteuerte Analysen und KPIs für alle Kanäle zusammenführt. Trend- und Performanceanalyse: Erkennen Sie neue Trends und identifizieren Sie Verbesserungsmöglichkeiten in Support-Prozessen und Interaktionen. Automatisierung von Prozessen: Ersetzen Sie manuelle Abläufe durch mehr als 1.000 vorgefertigte Flows und benutzerdefinierte Datenkonnektoren. Vorausschauende Planung: Nutzen Sie Vorhersageberichte, um Personalbedarf basierend auf Saisonalität und Gesprächsvolumen zu planen. Kosteneffizienz: Senken Sie die Betriebskosten durch die Nutzung vorhandener Funktionen und die Integration mit anderen Geschäftsanwendungen. Kundenerreichung über bevorzugte Kanäle Skalierbare Telefonsysteme: Richten Sie schnell Telefonsysteme auf einer Microsoft-geführten Plattform ein, die eine zuverlässige Kundenunterstützung ermöglicht. Multikanal-Support: Bieten Sie schnellen Service über E-Mail, SMS, soziale Netzwerke oder virtuelle Assistenten – wo auch immer Ihre Kunden sind. Echtzeitübersetzung: Kommunizieren Sie effektiv in der Sprache Ihrer Kunden dank integrierter Echtzeitübersetzungen. Emotionserkennung und Routing: Leiten Sie Kundenanfragen basierend auf deren Emotionen und Bedürfnissen an den passenden Agenten weiter. Vergleichstabelle Merkmale Dynamics 365 Kundenservice Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Fallmanagement ✔️ ✔️ ✔️ Wissensmanagement (einschließlich Wissenserstellung) ✔️ ✔️ ✔️ Microsoft 365-Interoperabilität ✔️ ✔️ ✔️ Unbegrenzte Anzahl benannter Benutzer ✔️ ✔️ ✔️ Leads (nur Erstellung) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams-Integration ✔️ ✔️ Copilot im Dynamics 365 Customer Service ✔️ ✔️ Eingebettete Intelligenz ✔️ ✔️ Multisession-Unterstützung ✔️ ✔️ Einheitliches Routing ✔️ ✔️ Analyse und KPI-Berichte ✔️ ✔️ Prognose und Terminplanung ✔️ ✔️ Portale ✔️ ✔️ Benutzerdefinierte Anwendungen (Microsoft Power Apps) ✔️ ✔️ Workflow-Automatisierung (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Kontaktcenter ✔️ Self-Service-Chatbots und IVR ✔️ Live- und dauerhafter Chat über Messaging- und soziale Kanäle ✔️ Sprachkanal mit Inbound-Routing, Gesprächszusammenfassung und Outbound-Anrufen ✔️

    Preis: 771.07 £ | Versand*: 0.00 £

Ähnliche Suchbegriffe für Bautechniker:


  • What is the authorization for construction planning for industrial engineers?

    Industrial engineers typically require authorization from the relevant regulatory bodies or local government agencies to carry out construction planning. This authorization ensures that the engineer has the necessary qualifications and expertise to design and plan industrial facilities in compliance with safety, environmental, and building codes. It also helps to ensure that the construction project meets all legal requirements and standards, ultimately contributing to the successful and safe completion of the industrial facility.

  • What is the difference between production planning and construction instructions for a product?

    Production planning involves determining the resources, materials, and processes needed to manufacture a product efficiently and cost-effectively. It includes scheduling, forecasting, and coordinating various activities to ensure smooth production. On the other hand, construction instructions for a product provide detailed step-by-step guidance on how to assemble or build the product. These instructions are typically aimed at the end-user or assembly line workers and focus on the physical construction or assembly process rather than the overall planning and coordination of production.

  • Are these yellow construction rubber boots suitable for sledding and playing in the snow?

    No, these yellow construction rubber boots are not suitable for sledding and playing in the snow. They are designed for construction work and may not provide enough warmth or traction for outdoor winter activities. It is recommended to wear insulated waterproof boots with good grip for sledding and playing in the snow to ensure safety and comfort.

  • Why is the acronym of the German Unity Highway Planning and Construction Company DEGES?

    The acronym DEGES stands for "Deutsche Einheit Fernstraßenplanungs- und -bau GmbH," which translates to German Unity Highway Planning and Construction Company. The acronym DEGES was likely chosen to create a shorter and more memorable name for the company, while still reflecting its purpose and focus on highway planning and construction in the context of German unity after reunification. Using an acronym also helps in branding and marketing the company more effectively.

  • Is the construction of these components learned more in construction theory or in fixture construction?

    The construction of these components is typically learned more in fixture construction. Fixture construction focuses on the assembly and installation of various components, such as fixtures, fittings, and appliances, within a building. This hands-on experience allows individuals to gain practical knowledge and skills related to construction techniques and methods. While construction theory provides a foundational understanding of construction principles, fixture construction offers a more practical and applied approach to learning how to construct specific components within a building.

  • Are there gay construction workers on the construction site?

    Yes, there could be gay construction workers on a construction site. Sexual orientation does not determine a person's ability to work in construction or any other field. It is important to create an inclusive and accepting work environment where all individuals, regardless of their sexual orientation, feel respected and valued for their skills and contributions.

  • What are common construction sites and strange construction workers?

    Common construction sites include building sites for new homes, commercial buildings, roads, and infrastructure projects. Strange construction workers may include those who exhibit unusual behavior, have unique skills or talents, or have unconventional methods of working. These workers may stand out due to their eccentric personalities, unconventional appearance, or unusual work habits, but they still play an important role in the construction industry.

  • How do construction workers live on the construction site?

    Construction workers often live on the construction site in temporary accommodations such as trailers or portable cabins. These accommodations are equipped with basic amenities such as beds, bathrooms, and kitchen facilities. Some construction companies may also provide communal areas for socializing and relaxation. Workers typically have access to laundry facilities and may also have access to recreational activities to unwind after a long day of work. Overall, living on the construction site allows workers to be close to their work and saves them the time and cost of commuting.

  • Can an apprentice in metal construction lead a construction site?

    While an apprentice in metal construction may have some knowledge and skills related to the trade, they typically do not have the experience or qualifications necessary to lead a construction site. Leading a construction site requires a deep understanding of project management, safety regulations, building codes, and coordination of various trades and workers. It is usually the responsibility of a more experienced and qualified individual, such as a project manager or site supervisor, to lead a construction site.

  • How much does a construction worker in underground construction earn?

    The salary of a construction worker in underground construction can vary depending on factors such as experience, location, and the specific type of work being done. On average, a construction worker in underground construction can earn between $40,000 to $80,000 per year. Workers with specialized skills or certifications may earn higher salaries. It is important to note that wages can also be influenced by the size and type of the construction project.

  • Why does a construction worker need knowledge about construction materials?

    A construction worker needs knowledge about construction materials to understand the properties, uses, and limitations of different materials. This knowledge helps them make informed decisions about which materials to use for specific projects, ensuring the structural integrity and safety of the building. Additionally, understanding construction materials helps workers identify potential issues or defects in materials, leading to better quality control and preventing costly mistakes during construction. Overall, having knowledge about construction materials is essential for construction workers to perform their job effectively and efficiently.

  • What is the difference between shaft construction and tunnel construction?

    Shaft construction involves the excavation of a vertical or inclined opening from the surface to access underground areas, such as mines or underground structures. It is typically used for providing access, ventilation, and material transportation. On the other hand, tunnel construction involves the excavation of a horizontal or gently inclined passage underground, usually for transportation, water conveyance, or utility services. Tunnels are generally longer and require continuous excavation, while shafts are typically shorter and provide access to a specific underground area.